FAQ - Conlog Products

Default solution folder, feel free to edit or delete it.

Where do I buy Electricity?
1. From your local Municipality  2. From your nearest Easy Pay Point, RMT or CigiCell pay point  3. Through your banking app 4. Download the InstaVend...
Tue, 16 Mar, 2021 at 9:52
I cannot purchase Electricity from my online banking app or nearest retail store!
Kindly contact the following private entities to verify meter is linked on their vending systems. Cigicell Support Tel: 011-5233000 Help Electricity ...
Tue, 16 Mar, 2021 at 9:52
Who do I contact when something goes wrong with my prepaid meter?
Click to see video  https://youtu.be/3BUnIDtxdo0
Tue, 16 Mar, 2021 at 9:52
Who do I contact if I have a billing query?
Click to see video  https://youtu.be/lvQbMimXNSM
Tue, 16 Mar, 2021 at 9:52
Where can I purchase more prepaid vouchers?
Click to see video  https://youtu.be/V2z9vGk8xyY
Tue, 16 Mar, 2021 at 9:52
Would you like to Request a Quotation or Submit a Tender?
Conlog Commercial Team  
Tue, 16 Mar, 2021 at 9:52
What does the Icons on my LCD interface mean?
The UIU has an LCD screen that displays consumer data and meter information. To view all icons on the display, enter #002# on the keypad. ...
Tue, 16 Mar, 2021 at 9:52
Having an issue with RFCON error on your Meter
Thank you for contacting Conlog   Please see below steps to assist with RFCON error :   * Press the Back arrow on the keypad - this step is to refresh the U...
Tue, 16 Mar, 2021 at 9:52
Short Codes
Tue, 16 Mar, 2021 at 9:52
Security Module Process
Tue, 16 Mar, 2021 at 9:50