FAQ - Conlog Products

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I cannot purchase Electricity from my online banking app or nearest retail store!
Kindly contact the following private entities to verify meter is linked on their vending systems. Cigicell Support Tel: 011-5233000 Help Electricity ...
Tue, 16 Mar, 2021 9:52
Who do I contact when something goes wrong with my prepaid meter?
Click to see video  https://youtu.be/3BUnIDtxdo0
Tue, 16 Mar, 2021 9:52
Who do I contact if I have a billing query?
Click to see video  https://youtu.be/lvQbMimXNSM
Tue, 16 Mar, 2021 9:52
Where can I purchase more prepaid vouchers?
Click to see video  https://youtu.be/V2z9vGk8xyY
Tue, 16 Mar, 2021 9:52
Would you like to Request a Quotation or Submit a Tender?
Conlog Commercial Team  
Tue, 16 Mar, 2021 9:52
What does the Icons on my LCD interface mean?
The UIU has an LCD screen that displays consumer data and meter information. To view all icons on the display, enter #002# on the keypad. ...
Tue, 16 Mar, 2021 9:52
Having an issue with RFCON error on your Meter
Thank you for contacting Conlog   Please see below steps to assist with RFCON error :   * Press the Back arrow on the keypad - this step is to refresh the U...
Tue, 16 Mar, 2021 9:52
Short Codes
Tue, 16 Mar, 2021 9:52
Security Module Process
Tue, 16 Mar, 2021 9:50
What is the KMC? and What is the Key File Process
Tue, 16 Mar, 2021 9:50